Last Updated: February 7, 2026
Who we are
Welcome to Pupillon (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://pupillon.com/ (the “Site”) and purchase our products.
By accessing or using our Site, you agree to the terms of this Privacy Policy.
Who We Are
Company Name: Pupillon
Website: https://pupillon.com/
Contact Email: support@pupillon.com
Information We Collect
We collect information that helps us serve you better and process your orders.
A. Personal Information You Provide: When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:
- Name
- Billing address
- Shipping address
- Payment information (including credit card numbers, processed securely via Stripe)
- Email address
- Phone number
B. Information Automatically Collected: When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
How We Use Your Information
We use the information we collect to:
Marketing: With your consent, provide you with information or advertising relating to our products or services (e.g., dog food, training guides, etc.).
Fulfill Orders: Process your payments, arrange for shipping, and provide you with invoices and order confirmations.
Communication: Communicate with you about your order or our services.
Screen for Risk: Screen our orders for potential risk or fraud.
Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above.
- Stripe: We use Stripe to process payments. You can read more about how Stripe uses your Personal Information here: https://stripe.com/privacy.
- Google Analytics: We may use Google Analytics to help us understand how our customers use the Site.
- Compliance with Laws: We may share your Personal Information to comply with applicable laws and regulations (UK Laws), to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information, subject to our legal obligations (e.g., tax laws).
Cookies
Our Site uses cookies to improve your experience. You can choose to disable cookies through your individual browser options, but this may affect your ability to use certain features of the Site.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.s.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at:
Email: contact@pupillon.com